Inorder to serve you better and to route your queries to the corresponding department we have classified the support section into various categories as listed below. We recommend you to choose the appropriate one from the list below, and help us serve you better. Queries outside our web site topics will not be responded and queries sent directly to the support mails will not be entertained.

Web site problem Facing any problem in accessing any portion of our web site? Use this link to report the complaint to our technical team.   Sales support Want to know more about buying credits or have problem with the payment procedure? Want to become an Agent of NetpiperSMS? Contact our sales team using this section.   Corporate or Web site solutions Problem in using our corporate or web site solutions or want to know more about these services? Contact our Corporate SMS devision for more details. If your query is related to rates for these solutions, please select the SALES SUPPORT link on top.   Telephone Contact Want to talk to our sales or technical department directly? View our contact details here. Please make sure that you use this link only for Emergency cases only. Your calls will be attended based on the availability of our support team.   SMSKit Facing any problem in downloading or using SMSKit? Contact our technical team for Desktop SMS here.

SMS Credits Do you want to report any complaint regarding your SMS credits or want to know more about SMS Credits and its usage? Use this section to contact our support team.   Desktop SMS Facing any problem in downloading or using desktop SMS? Contact our technical team for Desktop SMS here.   Adding your Network Operator We frequently update our network operators list and try to add more operators based on our users request. If your operator is not listed on our site, use this link to send the details to our support team. please note that all network operators will not be added. Based on the Details sent by you and the mobile operator support, your entry will be accepted and added.   Suggestions or Feedback We always appreciate our customers valuable feedback and suggestions and we have always given the highest priority to the same. Your ideas will be always incorporated to the site or our solutions, if it is found worth implementing. Use our feedback section to send us your comments about us.

Our working hours are as follows (U.A.E timing - +4 GMT):

Sunday to Thursday - 8:00 A.M to 5:00 P.M

Our support team will not be available on Friday and other public holidays.